Police Officer Soothes Dog Who Bit Him While On A Call For Service

A Texas dog owner is thanking a police officer for reacting with compassion rather than force after his dog bit him.

The incident occurred when Geoff Wightman called Round Rock Police after he noticed a neighborhood disturbance. The war veteran and father let the dispatcher know that his four-year-old son and his dog Jilaroo were at home with him.

Jillaroo is an Australian Shepherd with a protective nature. The loyal dog helped protect her home and family while Geoff served overseas.  Officer Randall Frederick showed up at their door early and Geoff did not have time to secure Jillaroo away. So when Geoff’s son answered the door and Jillaroo saw the stranger approach the boy, she reacted instinctively and bit Officer Frederick on the leg. But instead of reacting aggressively, the cop attempted to soothe and calm Jillaroo.


Jillaroo. Photo credit: KVUE

What Frederick did impressed Geoff that he wrote a letter to the department to express how impressed and thankful he was by the officer’s actions.

Below is an excerpt from Geoff’s letter:

“Today, I needed to file a report about a disturbance and the dispatcher who took my report said the patrolman would call before he arrived. We have one dog (an Australian Shepherd) who is very protective of my family.

“When the officer arrived and rang the doorbell earlier than I expected, I ran downstairs, but my four year old son was already at the door with our dog. When my son opened the door and started to approach the Officer, the dog immediately put herself between him and the Officer and ended up biting the Officer twice on the leg – not viciously, but still creating bruises and breaking skin. The Officer was slowly backing up and trying to get her to calm down with outstretched hands. Luckily I was there an instant later and separated her.


Officer Frederick’s bite marks. Photo credit: Round Rock Police Department

“The Officer then proceeded to take my report about the issue I had originally called about in a very calm and professional manner. I asked him if my dog got him and he said “Yeah a little – I am sorry I should have called first.” (He did not need to call or apologize at all). Protocol necessitated he call in the bite (understandable) so that Animal Control could take a report and do a rabies vaccination check and the standard 10 day in home quarantine – BUT that’s where it ended. The Officer did not strike back against my dog during the incident, did not act disproportionately, he did not file charges or wish her punished, but instead said “She was just doing her job.”

“He was absolutely professional and trained and we thank him for it, as we know it could have turned out very differently. I am a grown man, a veteran of both Iraq and Afghanistan, and I am getting emotional over this. We love our sweet dog with all our heart but she is extremely protective, which is a quality in this day and age that is both bad and good with an outcome that always comes down to who is involved.

“I tried to look up news stories where Police Officers had been bitten by dogs to glean some perspective, but all I saw were terrible stories where dogs were being tased and shot by the Police – sometimes with very ambiguous circumstances.

“I want everyone to know that in Round Rock, TX we have some pretty darn fine police officers who do a job a lot of the time without much thanks or recognition. This little incident should show you what kind of caliber people we have protecting us and maybe they should get a little credit from time to time for doing things right that nationally seem to be very difficult. I will be shaking all RRPD Officers hands when I see them from now on.”

Appropriately, Officer Frederick has also been commended by his department for his handling of the situation. He received a Chief’s CHIP Challenge coin in recognition of his compassionate and intelligent response to the situation.


Officer Frederick receives commendation (second from the left). Photo credit: Round Rock Police Department

The department has made efforts to educate their officers on handling family dogs through their program called BARK (Be Aware of Residential K9s) and it certainly paid off in this instance. The program also encourages pet owners to register their dogs with the department so that dispatchers can alert officers about what pets may be present before they arrive on the scene.

There are many sad stories in the media of police officers shooting dogs, so it’s nice to hear one that proves there are police officers out there taking the time to understand dog behavior and responding appropriately in the circumstances.

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